Business technologists discuss digital transformation in organizations – WSU Insider

Exploring digital transformation within an organization is the subject of the Business Technology Symposium held annually on Friday, October 1 from 1-3 pm. 7. Washington State University CUB Auditorium. The event is free to the public and students of all majors at WSU.

Executives from leading companies will discuss how organizations are digitally transforming in areas such as customer experience, operational processes and business models.

“Digital transformation puts information technology at the center of business strategy,” said Debbie Campo, dean of the Carson School of Business’s senior association for faculty and research. “This approach can help organizations better engage and serve their employees and customers, improving their competitiveness and fulfilling their future ambitions.”

Workshop panelists will include:

Ketan Pendse is Director of Professional Services for Edifecs Inc., a Bellevue, Washington-based medical technology company. Pendse oversees a team of 20+ employees focused on customer delivery. He is a seasoned information technology (IT) leader with 19 years of experience in the IT/software industry. During his career, he has held various roles including software engineer, production support analyst, business analyst and project/program manager. Pendse is a Certified Project Management Professional and a Certified Healthcare Academy Professional. He is pursuing an Executive MBA at Washington State University.

Aaron Wheeler (’20), Director of Information Technology for the Suquamish Tribe. Wheeler leads a team of technicians and engineers who provide systems support to nearly 400 government employees. This includes service desks, telecommunications, server and network infrastructure, cloud architecture, EHR databases, and upcoming tribal broadband services. Wheeler’s background is a combination of business and IT, with a focus on capital infrastructure, design and implementation. He has worked with Representative Drew Hansen for the 23rd Legislative District on House Bill 1336. The bill, signed into law by Governor Jay Inslee last June, allows local and tribal entities to sell Internet services directly to the public. Wheeler is also a certified Red Cross First Aid/AED Instructor and serves on the TribalNet Government and Member Services Advisory Committee.

Nicole Weynands (’01), Program Manager and Team Leader, Human-Centered Computing Group, Pacific Northwest National Laboratory (PNNL). Weynands leads the team delivering software products and services to PNNL’s sponsors and customers. She is experienced in project management, agile frameworks, design thinking, mentoring, facilitation, and working with stakeholders and teams to achieve common goals and outcomes. She is also trained in Social Style and Prosci Change Management and holds a Mini-Masters Certificate in User Experience Design from Rutgers University. Before joining PNNL, she was a consultant manager at Slalom Consulting. During her tenure at Slalom, she has worked on numerous projects for various clients, focusing on the design, development and delivery of content management systems and web-based applications. Weynands also managed Slalom Seattle’s user experience and design teams from 2012 to 2015. She is a member of the Carson School of Business National Advisory Board and a volunteer in her community.

The Business Technology Symposium is hosted by the Department of Management, Information Systems, and Entrepreneurship at WSU’s Carson School of Business, with Mike (’85, ’86) and Amy Dreyer (’86) and Steven (’76, ’84) and Cindy Towers you.

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