The ever-evolving technological environment has facilitated advancements in all organizational aspects, especially human resources (HR). As innovative game-changers, the technological revolution is reshaping people management and changing traditional HR policies and practices.
While many organizational sectors are prioritizing digital solutions for business processes, the Covid-19 pandemic has prompted the HR industry to rethink its operations. This enables digital tools such as management software, cloud computing, artificial intelligence (AI) and machine learning (ML) in HR.
What is HR Technology?
HR technology refers to digital tools that eliminate manual work and automate HR processes in an organization. It is designed to apply and integrate the following HR processes to increase efficiency:
- talent acquisition
- Process management, including recruitment, employee payroll and compensation
- communication and collaboration
- Workforce Analytics and Data Management
- Performance management and employee feedback and recognition
- Administration and Project Management
- Compliance and Monitoring
How Augmenting Technology Is Transforming Human Resource Management
Currently, HR practices utilize available technological resources to improve operations. But differences in communication and engagement can affect an employee’s job prospects and productivity.
Leveraging augmented technologies, including artificial intelligence, machine learning, and augmented/virtual reality (AR/VR), can help bridge overlooked gaps in communication, human interaction, employee engagement, and workplace inclusion in innovative ways. This can improve the workplace for new hires and employees and add tremendous value to their work experience.
Let’s explore some of the ways augmented technology can improve people management:
Talent Acquisition and Recruitment
Finding the right talent and getting them to apply for jobs remains a daunting challenge for any organization. Augmented HR technology can significantly improve talent acquisition and help organizations hire the right talent. Whereas AR/VR-based tools can virtually educate potential candidates about work culture through virtual tours of the organization.
Organizations with poor, inefficient or monotonous onboarding processes often lose interest and confidence in new candidates.According to a 2018 study, about 30% of employees Leave within the first 90 days of employment.
Gamifying the onboarding process with immersive AR/VR technology can improve the onboarding process and make it an engaging and interactive process. In addition, it enables remote onboarding, allowing candidates to come on board at their own convenience.
training and development
Research shows that VR can help reduce training time by 40% 70% improvement in employee performance compared to traditional training methods. Taking employee engagement to new levels, AR/VR and AI/ML applications can simulate workplace scenarios and revolutionize training and development.
Performance management helps align the goals of the organization with the capabilities and competencies of the employees. Through behavioral analysis and customized training scenarios, augmentation technologies can play an important role in understanding employee emotions, predicting their compatibility with projects, and identifying areas for improvement.
The future of human resource management
Augmented technology offers enormous potential to transform human resource management. From an enhanced HR technology perspective, the future holds promise not only to improve productivity, efficiency, communication and collaboration, but also to engage and motivate employees in their performances. Therefore, the upcoming HR technology revolution will bring about dramatic changes not only at the employee and organizational level, but also globally.
The views expressed above are the author’s own.
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